We are interested in selling our delicious Camel Milk, not your personal information...

This is a Desert Farms, Inc. website. Desert Farms, Inc. strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, Desert Farms, Inc. is dedicated to protecting our customers’, consumers’ and online visitors’ privacy on our website.

We welcome teachers, school foodservice personnel, healthcare professionals, dairy farmers, dairy industry representatives, the media and the general public to the Desert Farms, Inc. Web site. This Web Site is owned and operated by Desert Farms, Inc. (referred to below as ‘www.desertfarms.com,’ ‘we,’ ‘us,’ or ‘our’). By using this Web site you agree to the terms of this Privacy Policy and the Terms of Use.

The Desert Farms Inc. name and reputation were built on a foundation of trust. This Desert Farms, Inc. Privacy Policy ("Policy") describes how Desert Farms, Inc. and its subsidiaries and affiliated companies ("Desert Farms, Inc.") collects, uses and discloses personal information of customers through our websites and online services, including desertfarms.com and other Desert Farms, Inc. owned or operated websites and online services that link to this policy (collectively, the "Sites"), through our programs and in our physical stores ("Services"). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.

Desert Farms, Inc. also recognizes the particular importance of protecting privacy where children are involved. Read our privacy policy regarding protections for Kids Under the Age of 13.

Terms of use

By using any of our Sites, you consent to our use of your contact information as it is outlined in this Privacy Policy. Desert Farms, Inc. reserves the right to access and disclose personally identifiable information to comply with applicable laws, lawful government requests and court orders, or to investigate alleged fraud or violations of the Terms of Use of Desert Farms, Inc.’s Sites.

All users, including those users who access the Sites from a country other than the U.S., agree that the laws of the State of California shall govern any dispute, including those arising from Desert Farms, Inc.’s use of personal information or otherwise relating to privacy.

Personal information

This information is collected if you request information from us, participate in a contest or sweepstakes, or sign up to join our email list. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. We will notify you about material changes in the collection of personally identifiable information by placing a notice on our site.

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children’s Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age. 

If you supply us with your postal address online, you will receive only the information you requested. We do not sell or provide your postal address to third parties. Desert Farms, Inc. is dedicated to protecting the privacy of our customers, consumers and online visitors. We will seek to obtain written or active email consent from you if we are going to be using the information collected from you in a manner different from that stated at the time of collection.

Personal Information that may be collected by Desert Farms, Inc. may include:

• Name, postal address, phone number, and e-mail address.

• Financial account information, such as credit card number and other payment information.

• We may also collect information about you such as:

• If you create an account - you’re username, password, your city of birth, your birthday and mobile phone number.

• If you buy goods at our stores or through our programs or otherwise - what you buy, where you buy, how frequently you buy and rewards you earn.

• If you use our mobile applications to buy goods using a Desert Farms, Inc. Card - information such as your device ID, your location and stores near you and visited by you may be collected.

• If you take a survey or interact with us in various other ways - demographics information and information about subjects that may interest you.

We may automatically collect website use information when you visit our Sites. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies and Web beacons. Cookies are small data files stored on your hard drive by website to, among other things, help us improve our Sites and your experience. In addition, this Site uses Targeting or Advertising cookies to see which areas and features are popular and to count visits to our Sites. Third parties such as social networks and advertisers to provide services in return for recognizing that you have visited our Site use these cookies. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited our Sites and this information is shared with third party organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the third party organization.

Examples include:

• To allow "Like" buttons and "Share" buttons to work

• To collect information about your browsing habits and share it with other websites so they can display advertising that is more relevant to you

Desert Farms, Inc. may also collect aggregated data or anonymized data that does not directly identify you. We may combine information we collect about you with information we receive from third parties.

Non-personal information

We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site. A cookie is a small text file that may be stored on the hard drive of your computer when you access the site. A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page. We may use cookies and web beacons to collect non-personal information from you, including your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data. This information may be used in order to:

• Remember the products in your shopping process;

• Recognize you when you return to the site;

• Improve and personalize your experience on our site;

• Provide you with customized advertising;

• Monitor site usage and analyze the behavior of site visitors.

We do not collect any personal information through our use of cookies and web beacons, and we do not combine the non-personal information we collect through them with any of your personal information.

You may decline cookies, but by doing so, you may not be able to use certain features on our site. You also may be able to make some web beacons unusable by rejecting cookies. Check the "Help" menu of your browser to learn how to change your cookie preferences.

Information collected upon registration

Desertfarms.com does not require that you register in order to view its products or User comments. Registration is required to use certain interactive features such as posting comments, participating in the blog forums, online purchase and in order to submit ideas and participate in competitions.

Desertfarms.com collects personal information when you register with desertfarms.com, when you visit the Website, when you make a purchase, or any time you provide information to desertfarms.com about yourself. Desertfarms.com may combine information about you that we have with information we obtain from business partners or other companies.

Desertfarms.com automatically receives and records other non-personally-identifying information ("Non-Personal Information") on our server logs from your browser even if you do not register with desertfarms.com, for example, your IP address, desertfarms.com cookie information, and the pages you visit.

Desertfarms.com uses Non-Personal Information for the following general purposes: improve our services, conduct research, and provide anonymous reporting for internal and external clients.

Registration

In order to participate on this Website, we request certain personally identifiable information from you on the registration form and require you to create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. When you register with desertfarms.com and sign in to our services, you are not anonymous to us.

You can choose to opt into (our out of) our newsletter as well as periodic email updates from our Website regarding newly printed designs, new products, and upcoming sales on our Website.

Desert Farms, Inc. is the sole owner of the information collected on desertfarms.com. Desert Farms, Inc. collects personally identifiable information from our users at several different points on our Website.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@desertfarms.com or mailing us at:

Desert Farms, Inc.

Irvine, CA 

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

How does desert farms, Inc. use information about you?

• Desert Farms, Inc. may use information about you for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you to:

• Process and manage your purchase and use of Desert Farms, Inc. products and services, including your accounts and program participation.

• Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities.

• Create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.

• Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.

• Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.

Information sharing & disclosures

Desertfarms.com does not rent, trade, or share Personal Information with third parties except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods sold on our website, and an email service provider to send out emails on our behalf. When you make a purchase on our website or sign up for our email list, we will share the necessary amount of personally identifiable information as necessary for the third party to provide that service, including your name, address, credit card information and email address. These third parties are prohibited from using your personally identifiable information for promotional purposes.

We provide Non-Personal Information to interested third parties for purposes of understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.

We use both your Personal Information and certain Non-Personal Information to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User preferences and trends.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Website.

We may share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of desertfarms.com’s Terms of Use, or as otherwise required by law.

Keep in mind that any personal information, or comments that you voluntarily disclose on the Website, for example on comment pages, or on the blog forums, becomes publicly available. Your account name is displayed to other Users when you send and/or post messages through the Website. Please note that any comment or other content you post or send to the Website becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available in public areas of the desertfarms.com website will be seen by people and organizations not related to or controlled by desertfarms.com, and may be used by others to contact you.

If you use a blog on www.desertfarms.com, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

We post customer news and/or events on our website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the news and/or event to post their name along with their news and/or event.

The use of cookies by our partners, affiliates or tracking utility company is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company and service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.

If you click on a link to a third party site, including on an advertisement, you will leave desertfarms.com and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as desertfarms.com. We encourage you to review the privacy statements of any other service provider from whom you request services.

Desertfarms.com may use web beacons in connection with e-mails sent to desertfarms.com users, to let us know whether and when the email was opened. No personal information is transmitted through web beacons.

Does desert farms, Inc. share personal information with third parties?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

What choice does desert farms, Inc. offer about personal information?

Desert Farms, Inc. offers choices for you to request to update or change your personal information and how we communicate with you. Here are some of the ways you can request changes:

• Follow the opt-out instructions in promotional emails we send you.

• Log in to your Desert Farms, Inc. account, if you have one, and visit the profile management section to manage your contact information (SMS text, email and postal address) preferences and to update your personal information.

• Call +1 (800) 430 - 7426

If you opt out of receiving promotional communications from us, we may still send you non-promotional communications such as emails about your accounts or our ongoing business relations.

You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect many features or Services on our Sites.

How is personal information secured?

Desert Farms, Inc. Inc. is very concerned about safeguarding the confidentiality of your personally identifiable information. To do that, we employ administrative, physical and electronic measures designed to protect your information from unauthorized access. In the event any of our security measures are breached, which we of course cannot guarantee against, we will make any legally-required disclosures of any breach of security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Web Site in the most expeditious time possible, consistent with the reasonable needs of law enforcement or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

This Web site takes precautions to protect personal information collected. When you submit personal information to us via the Desert Farms, Inc. Web site, we use accepted industry measures to safeguard personal information once we receive it. However, please be aware that no transmission of data over the Internet or any other public network can be guaranteed to be fully secure. If you have any questions about the security at our Web site, please email us at info@desertfarms.com

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Desert Farms, Inc. takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.

While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Browser and IP information; cookies

Each time you visit desertfarms.com, we may collect information regarding your browser type and Internet Protocol ("IP") address and store such information through use of "cookies". A cookie is a piece of data stored on your computer that is tied to information about you. The type of information collected includes the URL you came from and go to, your browser information and your IP address. Cookies enable Desert Farms, Inc. to confirm that a user is logged in, to provide easier registration, and to improve the Website. We do NOT use cookies to collect information that could be used to identify you personally, such as your email address. If you wish, you can set your browser, by editing its options, to accept or reject all cookies, or notify you when a cookie is set.

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify Terms of Service here or Privacy Statement here.

Release of information about us

In order to improve our business, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we would probably transfer some or all of your information as a part of the sale, in order that the service being provided to you may continue.

In that event, you will receive notice, through our website, of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

We may also release information when we believe it is necessary and appropriate to comply with applicable laws or to protect the rights, property or safety of Horizon, our employees, customers, website visitors, or others

How you can correct or remove information?

We provide this privacy policy as a statement to you of our commitment to protect your personal information provided to us on our website. If you have submitted personal information through our website or interactive advertisement, and would like that information deleted from our records or would like to update or correct that information, Contact Us. Please also provide us with your name and postal address. We will use commercially reasonable efforts to make corrections or remove your name and address from future mailings.

Choice and opt out

You may opt-out of use of your information as set forth above by emailing us at info@desertfarms.com For instance, if you no longer wish to receive any emails from us that we think might be of interest to you may opt-out of receiving it by following the instructions included in each email or emailing us at info@desertfarms.com

Newsletters

Desert Farms, Inc. Web site provides periodic newsletters to some of its audiences outlining the most recent developments in the camel dairy industry and other related activities. Each newsletter is tailored for each constituency (dairy farmers, teachers, healthcare professionals, etc.). The newsletter is emailed to those users who choose to subscribe to it. In order to subscribe to the newsletter, users must provide their first and last name, mailing address and email address.

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe at the bottom of every newsletter.

Children's Privacy Policy - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Desert Farms, Inc. (referred to below as www.desertfarms.com,’ ‘we,’ ‘us,’ or ‘our’) is committed to protecting children’s privacy on the Internet. Desert Farms, Inc. is also committed to full compliance with the Children’s Online Privacy Protection Act of 1998, which requires that we provide notice to parents and legal guardians regarding what information we collect, how we use such information, and what our disclosure practices are for such information.

As a general matter, the Desert Farms, Inc. website is not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally-identifiable information, we ask that a parent or guardian call +1 (800) 430 - 7426 or email us at info@desertfarms.com and we will delete the information about the child from our files. If we become aware that a child under the age of 13 has submitted personally identifiable information, we will delete such information from our records. At any time, a parent can contact Desert Farms, Inc. via the telephone number or e-mail address listed above to: (i) review any personally-identifiable information in the possession of Desert Farms, Inc. about their child; (ii) request that Desert Farms, Inc. delete such information; and (iii) refuse to allow Desert Farms, Inc. to collect any further personally-identifiable information regarding their child.

Contests, events, and programs

Occasionally, Desert Farms, Inc. sponsors contests, events, and programs for children. Some of these contests, events, or programs can be entered via online registration. No contest, event, or program will be conditioned on providing more personal information than is reasonably necessary to participate in the program. If a contest, event, or program for children under 13 can be entered online, we will require parent or guardian’s consent before any registration becomes valid. On each contest or event form, whether an online or paper registration, Desert Farms, Inc. will disclose the name and address of any third party that will collect or maintain the personal information of children under 13 years of age for use in conducting the contest or event and whether such third-party has agreed to maintain the confidentiality of such information. We will give parents or guardians the opportunity to consent to Desert Farms, Inc. use of their child’s personal information, while denying consent to share the information with third parties. Desert Farms, Inc. will delete all personally identifiable information upon completion of the contest, event, or program.

Special notification for California residents

Individual customers who reside in California and have provided their Personal Information to the Desert Farms, Inc., Inc. may request information about our disclosures of certain categories of Personal Information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at the address below:

Desert Farms, Inc.
Irvine, CA

This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.

California privacy rights

Under California Law, California residents have the right to request certain information from businesses with whom they have an established business relationship. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request the above information in relation to any of the Sites, please contact us via email addressed to info@desertfarms.com with a reference to California Disclosure Information. We will respond to such requests to information access within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year

Important note about international users

If you are a User accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law and this Privacy Policy as incorporated in our Terms of Use, you will be transferring your Personal Information into the United States and you consent to that transfer.

The Site is located in the United States. If you are using the Site from outside the United States, you should be aware that your information collected on this Site may be stored and processed in the United States or any other country in which CMAB, or its agents maintain facilities, including hosting services or servers, and by providing your information to this Site, you are consenting to the transfer of your information outside of your country in accordance with this Privacy Policy and our Terms of Use. You are also consenting to the application of United States law in all matters concerning this Site.

Dispute resolution

If you choose to visit the Site or use the App, your visit and use and any dispute over privacy is subject to this Privacy Policy and our applicable Terms of Use, including limitations on damages, handling of disputes, and application of the laws of the State of California.

Any dispute, claim or controversy relating to this or any previous privacy policy shall be resolved as provided in our Terms of Use Agreement. This privacy policy is governed by the terms of the Desert Farms, Inc. Terms of Use Agreement.

Deactivate your account

You may also request deactivation of your Desert Farms, Inc. account by contacting Customer Service at info@desertfarms.com or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.

If your personally identifiable information changes, or if you no longer desire to maintain an account on desertfarms.com, you may correct, update, amend, delete/remove or deactivate it by emailing our customer support at contact@desertfarms.com. We will respond to your request to access within 30 days.

Updates and effective date

If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We will notify you about material changes in the collection of personally identifiable information by placing a notice on our site. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

If we make any material changes to our Children’s Privacy Policy, we will post a notice of these changes on our Web site so that parents and legal guardians are aware of the changes.

If you any questions about this Privacy Policy or our use of your personal information, please contact us at info@desertfarms.com

Questions and Feedback

We welcome your questions, comments and concerns about privacy. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at walid@desertfarms.com or by mail at: If you wish to opt-out of receiving email, faxes, or phone calls from any Desert Farms, Inc. business, please send an email to info@desertfarms.com

Effective Date: 01/01/23

© 2023 Desert Farms, Inc. All Rights Reserved.